Eccentrics The Salon
Effective Date: September 29, 2026
Last Updated: September 29, 2026
Eccentrics The Salon respects your privacy and is committed to handling personal information responsibly, transparently, and in accordance with applicable privacy and consumer-protection laws.
This Privacy Policy explains how Eccentrics The Salon (“Eccentrics,” “we,” “us,” or “our”) collects, uses, discloses, protects, and retains information when you visit our website, book an appointment, request a consultation, purchase a product or service, complete a form, communicate with us, subscribe to email or text communications, or otherwise interact with our business.
This Policy applies to personal information collected through our website and related online and offline interactions unless a different privacy notice is provided at the time information is collected.
1. INFORMATION WE COLLECT
Depending on how you interact with Eccentrics The Salon, we may collect the following categories of information.
Contact Information
This may include:
Name
Mailing address
Email address
Telephone or mobile number
Preferred method of communication
Appointment and Service Information
This may include:
Appointment requests
Appointment dates and history
Requested salon services
Consultation information
Hair and scalp service information
Wig, cranial prosthesis, hair replacement, or related service information
Client preferences and service notes
Transaction Information
This may include:
Products or services purchased
Transaction amounts
Payment status
Billing information
Order and delivery information
Payment-card information may be processed directly by third-party payment processors. We may not receive or retain complete payment-card information when a third-party processor handles your payment.
Information You Voluntarily Provide
You may provide information through:
Contact forms
Consultation forms
Appointment forms
Questionnaires
Emails
Telephone calls
Text messages
Product inquiries
Reviews or testimonials
Event registrations
Website and Device Information
When you use our website, certain information may be collected automatically, such as:
IP address
Browser type
Device type
Operating system
Pages viewed
Date and time of visits
Referring website
General website interaction information
Cookie and similar technology information
2. SENSITIVE AND HEALTH-RELATED INFORMATION
Because Eccentrics The Salon provides hair-loss, scalp-care, wig, cranial prosthesis, and related services, clients may voluntarily provide information concerning hair loss, alopecia, cancer-related hair loss, scalp conditions, medical treatments, prescriptions, or other health-related circumstances.
Where applicable law classifies such information as sensitive data or consumer health data, we will collect, use, disclose, and retain it only as permitted by applicable law and as reasonably necessary to provide services requested by the client or for another lawful purpose.
We do not sell sensitive personal information or consumer health information.
We ask clients not to provide medical or other sensitive information through general website forms unless it is reasonably necessary for the requested service.
Information submitted through our website should not be considered a substitute for communication with a licensed medical provider.
3. HOW WE USE PERSONAL INFORMATION
We may use personal information to:
Schedule, confirm, modify, and manage appointments
Provide consultations and salon services
Provide hair-loss, wig, cranial prosthesis, and hair-replacement services
Respond to inquiries
Communicate with clients
Process orders and transactions
Arrange shipping, delivery, or pickup
Provide customer service
Maintain client and business records
Send appointment reminders
Send service-related notifications
Send event information
Provide information about products and services
Send marketing emails where permitted
Send marketing text messages where valid consent has been obtained
Personalize client service
Improve our website and services
Prevent fraud or misuse
Protect the security of our website and business
Comply with legal, tax, accounting, licensing, regulatory, and recordkeeping requirements
Establish, exercise, or defend legal claims
We will seek consent when required by applicable law.
4. DATA MINIMIZATION
We seek to collect personal information that is reasonably necessary and proportionate to provide the product, service, communication, or functionality requested by you or for another permitted business purpose.
Where Maryland law or another applicable law treats certain information as sensitive personal data, we limit its collection, processing, and disclosure as required by that law.
5. SMS AND TEXT MESSAGE PRIVACY
Eccentrics The Salon takes the privacy of mobile information seriously.
No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.
Information may be provided to vendors, processors, subcontractors, or service providers that perform services on behalf of Eccentrics The Salon, such as:
Appointment management
Customer service
SMS delivery
Website hosting
Payment processing
Technology support
Communications management
Such providers may use the information only as permitted to provide services to us or as otherwise permitted by law.
Text messaging originator opt-in data and consent will not be sold, rented, shared, transferred, or disclosed to third parties or affiliates for their independent marketing or promotional purposes.
Your SMS consent applies to Eccentrics The Salon and does not constitute consent to receive marketing communications from unrelated third parties.
6. TEXT MESSAGE CONSENT
If you voluntarily provide your mobile number and affirmatively opt in, Eccentrics The Salon may send text messages concerning:
Appointment confirmations
Appointment reminders
Scheduling changes
Client-service communications
Product or service information
Salon updates
Events
Promotions
Special offers
Other communications for which you have provided consent
Where required by law, automated or marketing text messages will be sent only after appropriate consent has been obtained.
Consent to receive promotional or marketing text messages is not a condition of purchasing any product or service.
Message frequency varies.
Message and data rates may apply.
7. TEXT MESSAGE OPT-OUT
You may revoke your consent to receive text messages at any time.
You may reply STOP to unsubscribe.
We will also honor other reasonable requests clearly communicating that you no longer wish to receive applicable automated or marketing text messages, as required by applicable law.
You may receive one final non-promotional message confirming your opt-out.
To request assistance, reply HELP or contact:
Eccentrics The Salon
Phone: 410-305-0601
Email: lisa@eccentricsthesalon.com
8. EMAIL MARKETING
If you receive promotional email from Eccentrics The Salon, you may unsubscribe using the unsubscribe method contained in the email.
We will honor applicable marketing-email opt-out requirements.
Even after you opt out of marketing communications, we may continue sending non-promotional communications reasonably necessary to complete transactions, manage appointments, respond to requests, provide requested services, or communicate other important account or service information.
9. HOW WE DISCLOSE INFORMATION
We do not sell or rent personal information for money.
We may disclose personal information to service providers or processors when reasonably necessary to operate our business, including providers assisting with:
Website hosting
Online scheduling
Payment processing
Customer communications
SMS delivery
Email delivery
Cloud storage
Accounting
Shipping
Technology support
Security
Professional services
We may also disclose information:
When required by law
In response to a lawful subpoena, court order, or governmental request
To investigate suspected fraud or illegal activity
To protect our clients, employees, business, property, or legal rights
To enforce agreements
In connection with a merger, acquisition, financing, restructuring, sale, or transfer of all or part of our business, subject to applicable law
Where required, vendors receiving personal information on our behalf are expected to maintain appropriate confidentiality, security, and data-protection safeguards.
10. SALE, TARGETED ADVERTISING, AND PROFILING
Eccentrics The Salon does not knowingly sell personal information in exchange for monetary consideration.
If our practices concerning targeted advertising, sale, sharing, or profiling change, we will provide applicable notices and opt-out rights as required by law.
Where applicable law gives you the right to opt out of the sale of personal data, targeted advertising, certain sharing, or qualifying profiling, you may contact us using the information listed in this Policy.
11. COOKIES AND ONLINE TECHNOLOGIES
Our website may use cookies, pixels, analytics technologies, or similar tools to:
Operate website features
Remember preferences
Measure website performance
Understand how visitors use our website
Maintain security
Improve website functionality
Certain third-party website services may place their own cookies or technologies.
Where required by applicable law, we will request consent before using non-essential cookies or provide available mechanisms for managing applicable cookie preferences.
You may also control certain cookies through your browser settings.
12. MARYLAND RESIDENTS
The Maryland Online Data Privacy Act (“MODPA”), when applicable to a business and processing activity, provides Maryland consumers with rights concerning their personal data.
Depending on applicability and subject to legal exceptions, Maryland residents may have the right to:
Confirm whether we process their personal data
Access personal data
Correct inaccuracies
Request deletion
Obtain a copy of qualifying personal data
Obtain information concerning categories of third parties to whom personal data has been disclosed
Opt out of qualifying sales of personal data
Opt out of targeted advertising
Opt out of certain qualifying profiling
Limit certain collection, processing, or disclosure of personal data
Exercise privacy rights without unlawful discrimination
Where MODPA applies, we will also provide a process for appealing a decision concerning a privacy request.
Maryland law places additional restrictions on sensitive personal data. Eccentrics The Salon does not sell sensitive personal data.
To submit a Maryland privacy request or appeal, contact:
Email: lisa@eccentricsthesalon.com
Phone: 410-305-0601
Please identify your request as a Privacy Request or Privacy Appeal.
We may take reasonable steps to verify your identity before processing your request.
13. OTHER U.S. STATE PRIVACY RIGHTS
Residents of California, Colorado, Connecticut, Delaware, New Jersey, Texas, Virginia, and other states with applicable consumer privacy laws may have additional rights depending upon:
The state in which they reside
Whether the applicable law covers Eccentrics The Salon
The nature of the personal information
How the information is processed
Applicable statutory thresholds and exemptions
Where an applicable law grants you additional rights, Eccentrics The Salon will honor those rights as required.
These rights may include:
Access
Correction
Deletion
Portability
Opt-out rights
Restrictions involving sensitive data
Rights concerning targeted advertising
Rights concerning certain sales or sharing
Rights concerning qualifying automated decision-making or profiling
Non-discrimination for exercising privacy rights
Appeal rights where required
A reference in this Policy to a right does not mean that every right applies to every visitor or that Eccentrics The Salon is subject to every state privacy statute.
14. CALIFORNIA RESIDENTS
If a California privacy law applies to Eccentrics The Salon and your information, California residents may have additional rights regarding their personal information.
Depending on applicable law, those rights may include rights to know, access, correct, delete, and obtain certain information concerning the collection, use, disclosure, sale, or sharing of personal information.
California residents may also have rights to opt out of certain sales or sharing and to limit certain uses of sensitive personal information where applicable.
Eccentrics The Salon will not unlawfully discriminate against a person for exercising an applicable privacy right.
15. INTERNATIONAL VISITORS
Our business is located in Maryland, United States.
If you access our website from outside the United States, your information may be collected, processed, stored, or transferred to the United States.
Privacy protections and government-access rules in the United States may differ from those in your country.
Where applicable law requires additional protections for an international data transfer, we will use legally recognized transfer mechanisms or other safeguards as appropriate.
16. EUROPEAN ECONOMIC AREA AND EU GDPR
The EU General Data Protection Regulation (“GDPR”) does not necessarily apply merely because a website can be accessed from Europe.
However, if GDPR applies to our processing of your personal information, we will process personal data under an appropriate lawful basis, which may include:
Your consent
Performance of a contract or taking steps at your request before entering into a contract
Compliance with a legal obligation
Our legitimate interests or those of another party, where those interests are not overridden by applicable privacy rights
Another legal basis authorized by applicable law
Where GDPR applies, you may have rights including:
The right to be informed
Access
Rectification
Erasure
Restriction of processing
Data portability
Objection
Withdrawal of consent
Certain rights concerning automated decision-making
You may also have a right to lodge a complaint with an applicable data-protection authority.
Withdrawal of consent does not affect processing lawfully undertaken before consent was withdrawn.
17. UNITED KINGDOM PRIVACY RIGHTS
Where UK data-protection law applies, individuals may have rights similar to those described above, including rights to information, access, correction, deletion, restriction, objection, and portability, subject to applicable law and exceptions.
18. CHILDREN'S PRIVACY
Our website is intended for a general audience and is not directed to children under 13.
We do not knowingly use the website to solicit or collect personal information online directly from children under 13 without legally required parental authorization.
If we learn that personal information has been collected online from a child in violation of applicable law, we will take reasonable measures to address the matter.
Parents or legal guardians who believe a child has provided personal information may contact us.
19. DATA SECURITY
We use reasonable administrative, technical, physical, and organizational safeguards appropriate to the nature of the information we maintain.
These measures are designed to protect personal information against:
Unauthorized access
Loss
Misuse
Destruction
Alteration
Unauthorized disclosure
We also expect service providers handling personal information on our behalf to maintain appropriate safeguards where required by applicable law.
No internet transmission, electronic storage system, or security measure can guarantee absolute security.
20. DATA BREACHES
If personal information is compromised, Eccentrics The Salon will investigate and provide notifications to affected individuals, government agencies, regulators, or others when and as required by applicable data-breach laws.
For Maryland residents, applicable requirements may include the Maryland Personal Information Protection Act.
21. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or another lawful purpose, including:
Providing services
Maintaining client histories
Completing transactions
Fulfilling contractual obligations
Tax and accounting requirements
Legal and regulatory requirements
Resolving disputes
Fraud prevention
Establishing or defending legal claims
Retention periods may vary depending on the type of information and applicable legal requirements.
22. PRIVACY REQUESTS
To exercise an applicable privacy right, contact:
Eccentrics The Salon
8379 Piney Orchard Parkway, Suite F
Odenton, MD 21113
Phone: 410-305-0601
Email: lisa@eccentricsthesalon.com
Website: www.eccentricsthesalon.com
Please write Privacy Request in the email subject line when possible.
We may request reasonable information necessary to verify your identity and protect personal information from unauthorized disclosure.
Authorized agents may submit requests when permitted under applicable law and when legally required authorization can be verified.
23. NON-DISCRIMINATION
We will not unlawfully discriminate against a person because that individual exercises an applicable privacy right.
This does not prevent us from providing different services or pricing when legally permitted and reasonably related to the value or nature of a service or transaction.
24. THIRD-PARTY LINKS
Our website may contain links to websites, applications, scheduling systems, payment processors, social-media services, or other third-party platforms.
Those third parties operate under their own privacy policies and terms.
Eccentrics The Salon is not responsible for the privacy, security, content, or practices of an unaffiliated third-party website or service.
25. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect:
Changes in law
Changes in our services
Changes in our technology
Changes in how information is processed
New regulatory requirements
The revised Policy will be posted on our website with an updated “Last Updated” date.
Where required by applicable law, we will provide additional notice or obtain consent before materially changing how previously collected information is processed.
26. CONTACT US
Questions, privacy requests, appeals, or concerns concerning this Privacy Policy may be directed to:
Eccentrics The Salon
8379 Piney Orchard Parkway, Suite F
Odenton, MD 21113
Phone: 410-305-0601
Email: lisa@eccentricsthesalon.com
Website: www.eccentricsthesalon.com
© 2026 Eccentrics The Salon. All Rights Reserved.