Terms and Conditions

Eccentrics The Salon
Effective Date: September 29, 2026
Last Updated: September 29, 2026

These Terms and Conditions (“Terms”) govern use of the Eccentrics The Salon website and participation in applicable Eccentrics The Salon email and SMS/text messaging programs.

By accessing or using our website, you agree to these Terms to the extent permitted by applicable law.

Additional policies may apply to individual appointments, consultations, services, products, purchases, deposits, custom orders, or events.

1. ABOUT ECCENTRICS THE SALON

Eccentrics The Salon is located at:

8379 Piney Orchard Parkway, Suite F
Odenton, MD 21113

Phone: 410-305-0601
Email: lisa@eccentricsthesalon.com
Website: www.eccentricsthesalon.com

2. WEBSITE USE

Our website is provided for informational, educational, appointment, communication, e-commerce, and business purposes.

You agree not to:

Use the website for unlawful purposes
Attempt to gain unauthorized access to our systems
Introduce malicious software or code
Interfere with website security or operation
Misrepresent your identity
Use the website to violate another person's rights
Copy or commercially exploit protected website materials without authorization

3. ACCURACY OF INFORMATION

We make reasonable efforts to keep website information accurate and current.

However:

Prices may change
Services may change
Availability may change
Promotions may expire
Product availability may change
Website errors may occasionally occur

Unless otherwise required by law, submitting a request through the website does not guarantee an appointment, reservation, product, promotional price, or service until confirmed by Eccentrics The Salon.

4. SMS/TEXT MESSAGE PROGRAM

By affirmatively opting in to an applicable Eccentrics The Salon messaging program, you agree to receive text messages at the mobile number you provide.

Messages may include:

Appointment confirmations
Appointment reminders
Scheduling information
Customer-service messages
Order information
Product information
Event announcements
Salon updates
Promotions
Special offers
Personalized marketing communications

Messages may be sent using automated technology where permitted by law.

Consent to receive marketing text messages is not a condition of purchasing any product or service.

Message frequency varies.

Message and data rates may apply.

5. SMS CONSENT

By opting in, you represent that:

You are the subscriber or customary user of the telephone number provided, or you are authorized to provide consent for that number
You agree to receive the messages described when you opt in
You understand that consent may be withdrawn

Where the Telephone Consumer Protection Act (“TCPA”) or another law requires prior express written consent for an automated marketing communication, Eccentrics The Salon will seek such consent before sending applicable communications.

6. SMS OPT-OUT

You may withdraw your consent to receive applicable automated or marketing text messages at any time.

Reply:

STOP

to unsubscribe.

We will also honor other reasonable communications clearly indicating that you wish to revoke consent when applicable law requires us to do so.

Other common opt-out requests may include words such as:

CANCEL, END, QUIT, UNSUBSCRIBE, or OPT OUT.

A single non-promotional confirmation message may be sent confirming that your opt-out request has been processed.

After opting out, you will not receive further applicable marketing text messages unless you subsequently provide new consent.

7. SMS HELP

For assistance, reply:

HELP

or contact:

Phone: 410-305-0601
Email: lisa@eccentricsthesalon.com

8. SMS COSTS AND DELIVERY

Message and data rates may apply according to your mobile-service agreement.

Wireless carriers are not responsible for delayed or undelivered messages.

Message delivery is subject to your wireless carrier and network availability.

Eccentrics The Salon does not guarantee that every message will be received.

9. MOBILE PRIVACY

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.

Information sharing with service providers and subcontractors that provide support services to Eccentrics The Salon, such as appointment management, customer service, messaging technology, payment processing, or technical services, is permitted where appropriate.

Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for their independent marketing or promotional purposes.

For more information, please review the Eccentrics The Salon Privacy Policy.

10. EMAIL COMMUNICATIONS

Marketing emails sent by Eccentrics The Salon will include an appropriate method for unsubscribing where required by law.

You may continue to receive transactional or relationship communications concerning:

Appointments
Purchases
Orders
Requested services
Account or service matters
Customer-service responses

even after unsubscribing from promotional email where permitted by law.

11. APPOINTMENTS AND SALON POLICIES

Appointments and services may be subject to separate policies involving:

Deposits
Cancellations
Rescheduling
Late arrivals
No-shows
Consultations
Custom services
Wig or cranial prosthesis orders
Hair replacement systems
Product purchases
Refunds or exchanges

When a separate salon policy is presented in connection with a transaction or service, that policy applies in addition to these Terms.

12. HAIR-LOSS AND HEALTH INFORMATION

Eccentrics The Salon provides professional beauty, hair-loss, scalp-care, wig, cranial prosthesis, and hair-replacement services.

Information provided through our website, social-media channels, educational materials, consultations, or marketing is intended for general informational and educational purposes unless expressly stated otherwise.

Nothing on the website is intended to provide medical diagnosis or replace the advice, diagnosis, or treatment of a licensed physician or other qualified healthcare professional.

Individuals experiencing unexplained, severe, sudden, or medically concerning hair or scalp symptoms should consult an appropriate healthcare professional.

13. PRODUCTS AND RESULTS

Individual results from hair, scalp, cosmetic, or beauty products and services may vary.

Statements regarding cosmetic products or salon services should not be interpreted as guarantees of a particular result unless an express written guarantee is provided.

Nothing on the website should be interpreted as a representation that a cosmetic product diagnoses, treats, cures, or prevents a disease unless that claim is expressly authorized under applicable law.

14. INTELLECTUAL PROPERTY

Unless otherwise stated, website materials including:

Logos
Branding
Photographs
Graphics
Videos
Written copy
Designs
Product names
Service descriptions
Educational materials

are owned by Eccentrics The Salon, licensed to us, or otherwise used with permission.

You may not reproduce, distribute, modify, publish, commercially exploit, or create derivative works from protected materials without authorization except where permitted by law.

15. THIRD-PARTY SERVICES

Our website may contain links to or integrations with third-party services, including:

Scheduling platforms
Payment processors
Financing providers
Social-media platforms
Mapping services
Shipping services
External websites

Use of those services may be governed by separate terms and privacy policies.

Eccentrics The Salon does not control unaffiliated third-party services and is not responsible for their independent practices.

16. WEBSITE AVAILABILITY

We do not guarantee uninterrupted website availability.

The website may occasionally be unavailable because of:

Maintenance
Technical issues
Internet outages
Security concerns
Third-party service failures
Events outside our reasonable control

17. DISCLAIMER OF WARRANTIES

To the extent permitted by applicable law, the website and its general informational content are provided on an “as available” basis.

Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded.

18. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Eccentrics The Salon will not be liable for indirect, incidental, special, or consequential damages arising solely from use of or inability to access the website.

This provision does not waive or limit liability that cannot lawfully be excluded or limited under applicable consumer-protection law.

19. CONSUMER RIGHTS

Nothing in these Terms is intended to eliminate, waive, restrict, or disclaim a consumer right that cannot legally be waived under federal, state, local, or applicable foreign law.

If a provision of these Terms conflicts with a mandatory consumer-protection law applicable to you, the mandatory legal requirement controls to the extent of that conflict.

20. INTERNATIONAL USERS

Eccentrics The Salon is based in Maryland, United States.

Our website may be accessible from other states and countries.

Access to the website from another jurisdiction does not by itself mean Eccentrics The Salon is subject to every law of that jurisdiction.

However, where mandatory privacy, consumer-protection, e-commerce, or communications laws legally apply to a transaction or interaction, those laws will apply according to their terms.

You are responsible for using the website in accordance with laws applicable to you.

21. GOVERNING LAW

Except where mandatory law provides otherwise, these Terms will be governed by the laws of the State of Maryland and applicable federal laws of the United States, without regard to conflict-of-law principles.

Nothing in this section deprives a consumer of mandatory rights or protections available under applicable law that cannot lawfully be waived by contract.

22. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent legally permissible or severed where necessary.

The remaining provisions will remain in effect.

23. CHANGES TO THESE TERMS

We may update these Terms as our business, services, website, technology, or legal obligations change.

The current version will be posted on our website with an updated effective or revision date.

Where applicable law requires additional notice or affirmative consent to a material change, we will provide such notice or obtain such consent.

24. PRIVACY

Use of personal information is also governed by the Eccentrics The Salon Privacy Policy.

We recommend reviewing the Privacy Policy before submitting personal information through our website.

25. CONTACT INFORMATION

Questions concerning these Terms and Conditions or our SMS program may be directed to:

Eccentrics The Salon
8379 Piney Orchard Parkway, Suite F
Odenton, MD 21113

Phone: 410-305-0601
Email: lisa@eccentricsthesalon.com
Website: www.eccentricsthesalon.com